Privacy Policy

1. Introduction

(“Company”, “we”, “us”, or “our”) operates the TellData platform (“TellData”, the “Service”), available at https://telldata.io and related subdomains.

TellData provides a technology platform that generates informational reports based on public and third-party data sources, intended solely for general informational and decision-support purposes.

We respect your privacy and are committed to handling personal data in a lawful, fair, and transparent manner.

This Privacy Policy (“Policy”) explains how we collect, use, process, and protect personal information in connection with the Service.

If you have questions regarding this Policy, please contact us at [email protected].

2. Scope of this Policy

This Policy applies to:

• Visitors to our website
• Registered users of the TellData platform
• Customers who access or purchase informational reports
• Affiliates and partners interacting with TellData

This Policy does not apply to third-party websites, services, or platforms that may be linked from TellData.

3. Controller and processor roles

For the purposes of applicable data protection laws, customers are responsible for the personal data they choose to submit into the Service and for how they use any information obtained through the Service.

CLEARCHECK LTD provides a technology platform that generates informational reports based on public and third-party data sources. In this context, CLEARCHECK LTD acts as an independent service provider processing data as necessary to operate the Service.

CLEARCHECK LTD does not determine the specific purpose for which customers use the information provided, and does not provide legal or compliance advice.

Customers are solely responsible for:

• Ensuring they have a lawful basis for submitting and using personal data
• Ensuring that their use of the Service complies with all applicable laws and regulations
• Verifying the accuracy and relevance of any information used in their decision-making

Acceptable use and limitations

TellData provides information to help users better understand identity details and potential risk indicators.

TellData is not a consumer reporting agency and does not provide “consumer reports” under the Fair Credit Reporting Act (FCRA).

The Service may not be used as the sole basis for decisions related to:

• Employment
• Tenant screening
• Credit eligibility
• Insurance underwriting

Users should apply their own judgement and, where appropriate, obtain additional verification before making decisions.

4. Information we collect

4.1 Information provided by users

This may include:

• Name
• Phone number
• Email address
• Government-issued identifiers, where voluntarily provided

4.2 Information generated by the Service

We generate informational reports based on:

• Publicly available records
• Third-party data sources
• Data enrichment signals, such as phone and email consistency

4.3 Technical information

We may collect limited technical data such as:

• IP address
• Browser type
• Device information
• Usage logs related to system performance and security

5. How we use information

We process information for the following purposes:

• Providing access to the TellData platform
• Account creation, authentication, and administration
• Report generation and delivery
• Billing and payment processing
• Customer support and communications
• Platform security, fraud prevention, and audit logging
• Legal and regulatory compliance

We do not sell personal data.

TellData does not use personal information to make decisions about individuals and does not provide recommendations regarding employment, tenancy, creditworthiness, or eligibility for any regulated purpose.

6. Legal bases for processing (GDPR)

Where applicable, we rely on the following legal bases:

• Performance of a contract — to provide access to the Service and deliver informational reports requested by users
• Legitimate interests — including operation of the platform, generation of informational reports based on user-provided and third-party data, service improvement, security, and fraud prevention
• Compliance with legal obligations — where processing is required by applicable laws or legal processes
• Consent — where required by applicable law

TellData processes personal data solely to provide informational services, and does not process personal data to make decisions about individuals or determine eligibility for employment, housing, credit, insurance, or other regulated purposes.

7. Disclosure of information

We may disclose personal information only as necessary in the following circumstances:

• Service providers — to vendors supporting hosting, infrastructure, analytics, payment processing, and system operations, under contractual confidentiality obligations
• Data providers — for the purpose of generating informational reports and maintaining Service functionality
• Legal requirements — where required by applicable law, regulation, legal process, or governmental request
• Protection of rights — to protect the rights, security, and integrity of TellData, its users, or others
• Corporate transactions — in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards

We do not provide or sell personal information for use in employment screening, tenant screening, credit eligibility, or other regulated decision-making purposes.

8. International data transfers

Personal data may be processed in jurisdictions outside the country of origin, including the United States and other locations where our service providers operate.

Where required, we implement appropriate safeguards, including contractual protections and standard data transfer mechanisms, to ensure compliance with applicable data protection laws.

9. Cookies and tracking technologies

TellData uses cookies and similar technologies for:

• Essential functionality of the Service
• Security and fraud prevention
• Performance monitoring and analytics

You may manage cookie preferences through your browser settings.

10. Data retention

We retain personal information only for as long as necessary to:

• Provide and operate the Service
• Maintain system security and integrity
• Comply with legal, regulatory, and accounting obligations
• Resolve disputes and enforce agreements

We may retain certain information in aggregated or anonymised form for analytical purposes. Inactive accounts may be deleted after 24 months, subject to applicable legal requirements.

11. Your rights

Depending on applicable law, individuals may have rights including:

• Access to personal data
• Correction of inaccurate data
• Deletion of personal data
• Restriction of, or objection to, processing
• Information about how data is processed

Requests may be submitted to [email protected]. TellData will respond in accordance with applicable legal requirements.

12. Security

We implement reasonable administrative, technical, and organisational safeguards to protect personal data against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage can be guaranteed to be completely secure.

13. Third-party services

The Service may include integrations with, or links to, third-party services. TellData does not control and is not responsible for the privacy practices, data handling, or content of third-party services. Such services are governed by their own policies.

14. Changes to this Policy

We may update this Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of TellData constitutes acceptance of the revised Policy.

15. Contact information

Email: [email protected]
Website: https://telldata.io